When I was promoted to a new position, my focus was on my newly appointed responsibilities. I was excited to be entrusted with different tasks. I looked forward to achieving what was expected of me, plus more. One of my responsibilities was to supervise another employee. I remember asking my boss if our organization offered training for new supervisors that would provide me with guidance on supervision in areas like project management, building trust, nurturing relationships, resolving conflict, coaching, and communication guidelines. She told me there was no training like that available. I bought a book.

Throughout life we experience missteps, yet we are rarely taught how to deal with these in a productive and graceful manner. We often respond by being defensive, blaming others, and not holding ourselves accountable. These responses prevent us from embracing the falls as learning opportunities.